If you are a frequent user of DHL, then you might have seen this most common update “Shipment is out with courier for delivery”. Do you know what it means?
The main problem is that DHL never bothers to explain the exact reason whenever it provides any kind of update. Consider you have got the ‘out for delivery’ notification but DHL won’t tell you when it gonna deliver the package, whether it’s the following day or the coming next day.
With a little bit of research, I have gathered enough information to answer every correlated “shipment is out with courier for delivery” update.
What’s the Meaning of Shipment Is Out with Courier for Delivery?
If you have received this notification, then it simply means that your package has been loaded up in the DHL delivery truck and is on its way to get delivered to the recipient’s address.
Remember, it doesn’t mean that you gonna receive your package on the very same day but it ensures that you will get your package within two to three business working days.
Why does the package remain on the “shipment is out with courier for delivery” update?
The package might be with the delivery guy
If you have received this update, then it usually means your package has been put into a delivery truck and it might get delivered the same day when you receive the notification. Usually, DHL sends the update on the very same day when they are about to make the final delivery.
However, many users have reported on Reddit that they got their package after days even when the tracking status shows your package has been out for delivery.
Inclement Weather Conditions
Sometimes harsh weather conditions can also halt delivery operations of DHL, so recipients have to wait until the weather in the affected regions clears up and normal day-to-day operations resume.
Ideally in this scenario, DHL provides updates to the users that their packages are being delayed because of reasons beyond their control.
Heavy Backlog at DHL Facility
Sometimes DHL fails to deliver the package on the scheduled delivery date because of the heavy backlogs. Once it happened to me when I was expecting to get an overseas shipment from DHL. Early in the morning, I got a notification from the DHL stating that your package will be delivered the following day. But even after waiting for the whole day, I didn’t receive any package.
Being frustrated I contacted DHL and thereafter, I came to know that due to massive backlogs, they were unable to get the package delivered on the following day. They apologized and assured me that your package would be delivered the next working day.
Transportation Problems
The transportation issues are also one of the main reasons why the tracking status remains stuck on the ‘shipment is out with the courier for delivery’. Almost every single delivery in DHL is done via delivery trucks and like every single machine sometimes these vehicles do break down.
Depending on how bad the situation is, the packages might have to transfer from the affected vehicle to the rescue vehicle once they arrive at the location. If you are living in a far remote location, then you are sure to get your package the next working day as it’s nearly impossible to get them delivered on the same working day.
What to do when my package gets stuck at the “Shipment Is Out with Courier” update?
If your tracking status remains too stuck on the very same issue, then you might think that your package has either been lost or stolen
As you have not received any notification of your package being lost or stolen from the DHL. So you just need to wait patiently. Sometimes a temporary issue can cause this problem, you just need to stay calm in such scenarios and your package eventually will make its way to your address.
However, if a week has already passed and you haven’t heard anything from the DHL, then you need to contact them either by calling or using the live Chat option from their website. Provide them with all the relevant information so they can tell you what’s wrong with their package.
What to do if my DHL shipment is out for delivery and not delivered?
Wait for Updates: Sometimes delays can occur due to unforeseen circumstances such as a high volume of packages, traffic congestion, and bad weather conditions. So give it some time and your package will make its way to you.
Contact DHL Customer Care: If Seeks have been passed, and you haven’t seen any new updates from the DHL then it is time to contact the DHL Customer Care and ask them about your package. They can provide you with accurate information about your package and when it will be delivered.
Arrange for Redelivery: If the delivery attempt is unsuccessful, then DHL may leave a notification or card with instructions on how to arrange for redelivery or pick up the package from a nearby location. We just need to follow the instructions provided on the card, and you can arrange the redelivery option for your package or you can either go collect the package from a nearby location on your own.