If you’re expecting any order to be delivered from FedEx, then you’re sure to receive a lot of updates related to your package status. Out of all those notifications, the most common one is the “Shipment Exception” FedEx update.
Do you know what it means? Do you have to do something to get your package? In this article, we gonna discuss everything related to shipment exception updates. So make sure you read the whole article. so that you do not have any queries related to shipment exceptions.
What’s the meaning of the FedEx shipment exception?
If you have to see this shipment exception update, then it means that. there’s some sort of issue that is beyond the control of Fedex which is causing your package to move slower than expected.
In simple words, if you have received this update, then there are chances that you might get your package after the estimated delivery date on account of being late.
To be true, there are a lot of reasons that can cause shipment delays for packages and to provide a general overview we have listed some of the most common reasons why a shipment gets delayed. So scroll down and learn more about this “FedEx Shipment Exception” Update.
What are the reasons that cause “Shipment Exception FedEx” ?
Bad Weather Conditions
Severe weather conditions are one of the most common reason that caused this shipment exception dealy for most of the packages. Heavy snowfall. hurricane. heavy downpour. Or some of the extreme weather events that can causeway the fedex to update the tracking status page with the weather daily update.
It means that your package will. remain in the same facility until the weather of that region is cleared up and all the things come back to normal. As operating in such condition can be quite dangerous so Fedex holds all the delivery operations of that area until the conditions are back to control.
One of my friend has also experienced test shipment delay where his package has been stuck on some the regional facility of Fedex for weeks, until the whole weather scenario is sorted out.
Queues of Packages
If you’re expecting a package to get delivered at the time of a holiday season, then there are higher chances that you are package will remain in the Fedex facilities for days on account of long queues of packages.
And same is the situation on some festive sale when fedex gets filled up with thousands of packages. Every Parcel needed to scan and process for further transportation which ultimately causes a slowdown in the entire process of sorting the packages.
During this time, if you’re expecting a time sensitive package from fedex, then you need to contact their customer care service and request them if they can prioritize your package and get it delivered to your address.
If something like this happens to you then you need to contact the Fedex Customer care and talk to a representative. Be polite anf request them to mark your package as urgent while giving them a genuine reason. If they are capable(with facility) then they will definately co operate with you.
Remember you need to be polite and provide a genuine reson so that they a can process your request and maek your package as Urgent.
Missed a Scan
This happens mostly if you have a small sized package. or you are expecting some letter or some documentation to get delivered through the fedex. As these things are quite small in size compared to a large box, so there are chances that they can easily miss a scan. which caused the tracking status to remain stuck on the same udate for days.
To make things worse, sometimes these packages get transported to another regional facility where they are scanned and staff notices that The packages have been sent to a wrong regional facility.
Ideally, all these packages get routed to their original router within 24 hours which cause your package to get delivered after the estimated delivery date.
Custom Delays
If you are expecting a package from another nation (abroad) then firstly it need to go through the custom office before it make it’s way to your address. Where it will be thoroughly inspected and all the Documentations will be verified to know the authenticity of the package, (that all the things mentioned in the papers are true).
But if the custom officials thinks that something is suspicious with your package then they might held up your package for further inspection to make sure all the custom are being followed and no illegal or prohibited item enters in the destination country.
In normal scenarios, all these custom clearance takes less than 24 hours but if they are also experienced high volume of package then it can take upto a whole week for your package to get clearance from the custom officials.
They can also contact you to provide more documentation and paperwork that they can verify the content of the package is in compliance with all the rules and regulations of the destination country.
Package Damage
There have been many instances where people have reported that their package has been delayed. because the outer cover package. has been damaged or ripped off.
It mostly happens if you have used the poor quality packaging material for your parcel or Fedex sorting staff has somehow damaged the packing of your package.
In all these scenarios, Fedex may not be deliver your package until it is repacked, So that all the content of your package are safe and secure.
Incorrect Delivery Address
If you have somehow provided the incorrect delivery address to the FedEx, then chances are there that your package Tracking status might show you the shipping exceptional delay as they don’t know the correct address where they have to deliver the package.
And if something like this happens and you have noticed that the provider delivery address is wrong, then you need to contact the Fedex. Provide them the correct delivery address, so that they can deliver the package to the correct recipients address.
Missed Delivery Attempt
At the time of delivery, no one was there to receive your fedex package then fedex will typically really leave a door tag indicating that they have attempted a delivery for your package to get delivered. But no one was at the delivery address to collect the package. So they will reattempt to deliver on the next working day.
There are a few things you can do to avoid missed deliveries:
* Track your package: Keep tracking your package regularly so that. you can know when you will expect your package to get delivered. This will give you an estimated delivery date on which you can make the required arrangement so that your package can get signed and get delivered.
* Request a signature release: If you won’t be home to sign for the package, you can request a signature release from the sender. This will allow FedEx to leave the package at your door without requiring a signature.
Keep in mind that if your package got lost after being delivered by the fedex then you are solely responsible for this, as you are the one who has opted for signature release option.
How long does a package take after the FedEx Shipping Exception Update?
In most of the cases, if you have got the FedEx Shipping Exception update then how long it will take for your package to get delivered entirely depends upon the case of the Update.
For instance, if the issue’s caused by some. minor. problem like incorrect address, then it can fix within few hours and you can expect a package to get delivered on the same day.
But if the issues caused by some natural disaster or bad weather conditions like heavy downpour tornado hurricane styphone, then it can take as long as one week to get your package delivered to your address.
In case your package got stuck due to some severe weather condition and you desperately need it. Then you can try contacting the fedex customer care as they might have some possible solution for you.
What do you do when you receive Fedex Shipment Exceptional Delay Update?
The best possible thing that you can do in this scenario is to wait for atleat, two to three working days and as the thing might get resolved on their own. But even after waiting for days, nothing happens then you need to contact the customer care service of FedEx.
Try to call and speak to a human representative rather than chatting with a robot, as they can provide you a possible solution and Mark your package as urgent. If the things are under control of FedEx.
But if something is caused by nature like. have it downpour on natural disaster. then in this scenario, Fedex can’t really do anything and you’re just left to wait until all the things clear up so that you can get your package.