If you’re a frequent user of FedEx, then you might have received a lot of notifications related to your package. Out of all those notifications, one common is scheduled to deliver date pending that you will receive when your package will be sent out for delivery.
Do you know what it means? Do you have to do something to get your package? There’s nothing to worry about in this article. We will discuss everything related to FedEx’s scheduled delivery date pending so that you don’t have to roam here and there to understand.
What’s the meaning of the “FedEx schedule delivery date pending” update?
If you have received this FedEx “schedule delivery date pending” notification, it simply means that FedEx will not be able to deliver your package on the estimated delivery date. Also, it can not provide you with another estimated delivery date (temporary).
In such scenarios, FedEx usually shows a pending update on the recipient tracking status so that they can let them know it will take some time to deliver your package.
Why does a FedEx Package Get a “Scheduled Delivery Date Pending” Update?
There are a lot of different reasons why a package gets the scheduled delivery pending status. But here we are going to discuss some of the most common reasons why it happens.
Logistical Issues
Sometimes logistical issues like the breakdown of delivery vehicles or cargo planes can also be a reason why a package got stuck with this update.
When a package is on its last step to get delivered to the recipient’s address, it’s possible that the delivery vehicle can get some type of mechanical issue, which can halt the entire delivery process. Depending upon the damage, FedEx might have to send another standby truck to rescue the damaged delivery vehicle and may take longer than expected to get everything sorted out.
If the situation gets worse and FedEx thinks that they can’t provide the exact date and time of the package to get delivered. Then they usually update their tracking page with this “Scheduled Delivery Date Pending” update.
If the vehicle gets caught in some accident issues, then it is nearly possible for FedEx to provide the accurate date on which the package will get delivered. In such a scenario, FedEx usually provides this update so that in the meantime they can fix the issue and get things back to normal as they used to.
Unpredicted Weather Conditions
Unpredicted weather conditions like Heavy downpours, hailstorms, hurricanes, and heavy snowfall can also cause a halt in the delivery process of the packages.
The thing that frustrates the customer most is that in these kinds of scenarios, FedEx usually updates the tracking status to “pending”, rather than providing the exact reason for the delay. This usually causes panic among the customer and they might think that their package has been lost.
Once the weather cleared up, all things came back to normal and the operations of delivery resumed. I think that FedEx should provide the exact reason for the delay so that the customers can understand and know the current status of their package.
Package is Lost
If the tracking status of your package remains stuck on the “pending scheduled delivery date”. Then there might be a possibility that your package in reality has been lost. If something like this happens, FedEx provides the same update for too long so that in the meantime, they can relocate the package before updating the status to “lost”.
There have been many reported incidents where FedEx package gets lost or theft by the drivers of their delivery vehicles. However, not every driver does it, but there are a few of them.
If your package was not a time-sensitive one, then you can wait for a while till FedEx relocates the package and sends it back to you(recipient). But if the package was a time-sensitive one, then you might have to take some legal action to get back your package.
Shortage of working Staff
A shortage of working staff at the FedEx facility is also a key factor that can cause your package status to remain stuck. During the holiday season, there’s usually a shortage of working staff at the FedEx facility which creates a backlog of packages that remain in the FedEx facility until they get scanned and processed.
To tackle these issues, FedEx sometimes transfers the upcoming packages to a nearby facility so that they can get scanned and processed there, and from there they get rerouted to their original route.
Does FedEx deliver every package on time?
Usually, FedEx delivers almost every package on time, because of their strong delivery networks and different regional facilities. But that’s not always the case with every package, there have been instances where FedEx has failed to deliver the package even after a week of passing the estimated delivery date.
The situation only gets worse when there is a festival or holiday season when the entire facility of the Fedex gets filled with thousands of packages which leads to the creation of a huge backlog of packages that remain in the facility until they get scanned.
Around the festive season, many of the employees take leaves so that they can spend some quality time with their loved ones(not to offend) which sometimes also causes the problem of a shortage of drivers thereby slowing down the entire process of delivering the packages.
In such scenarios, FedEx usually keeps that scheduled delivery date pending status as long as they have the required staff to process all the packages and get them delivered on time.
How long you should wait if your package seems to be stuck on the ‘scheduled delivery date pending’?
In most cases, this kind of issue is caused by some temporary delay, like the shortage of working staffers, or some bad conditions with the weather, and as soon as the problem is sorted out the package gets delivered to the recipient’s address. In ideal cases, it takes around 2 to 3 business working days to get your package if you have received this status.
But there have been some instances where your package shows up at your address without any prior notification as shared by the people on Reddit.
So if you’re looking for an ideal time frame on how long you should wait then I will recommend you wait for at least a week(in case of a non-sensitive Item) and if you don’t hear anything from FedEx, then take some action(legal action if it’s an expensive item).
What to do when a Package is Stuck on “Scheduled Delivery Date Pending”?
Be Patient
If you’re expecting a package from FedEx that is not time-sensitive and is getting delayed, then be patient and wait for a little bit more(2-3 working days).
If the halt is due to some temporary reason, then within this time frame, it is going to be fixed and resume its normal journey as it should be.
Contact FedEx Customer Care
If your package is taking an exceptionally long time, then you need to contact FedEx customer care and let them know that something is wrong with the package. Provide them with all the necessary updates, like your tracking number and label detail, etc, so that they can tell you the current status of your package.
Always go with calling the representative option because that’s the quickest option that can get your issue resolved as soon as possible. If it doesn’t solve your problem, then you can also contact the local FedEx station as there are high chance that your package might be sitting there, waiting for the picking delivery truck to pick it up and deliver it to your address.
Request for Refund
If your package is an online purchase from some online store then you can also ask for a refund from the shipper. It’s the responsibility of the shipper that the package gets delivered to the recipient’s address on time and in case, if it doesn’t, then you can ask for them to return your money.