Imagine this scenario, where you came to know that your FedEx package that was supposed to get delivered to the address, somehow got delivered to the wrong address.
You may think that it’s not possible but that’s not true, a package can get delivered to the wrong address by FedEx instead of the correct address.
In this article, we will discuss what you should do when you are facing this issue where FedEx has delivered your Package to the wrong address. So Read on to know more about it.
Why FedEx Deliver A Package to the Wrong Address?
Package processed with Bulk Orders Delivery
It mostly happens with the packages that are going to be delivered to the companies or large corporates.
Consider this example, If you have ordered a CCTV camera for your home installation and at the same time, some big corporate organization has also placed a bulk order of CCTV cameras, then there are high chance that your order can get mixed with their bulk orders and deliver at the same organization.
Even though you have not received any package, you will be surprised to find that someone has signed for your package as it gets delivered(on paper).
To be true, it’s more of a FedEx staff error that gets fixed when someone notices that they have delivered a particular package to the wrong delivery address.
Wrong Delivery Address
If the shipper or sender has provided the wrong delivery address for the package, Then as a mistake, it will get delivered to that wrong address.
To find out whether the provided delivery address is correct or not you need to log in to your account and visit the profile section where you will be able to check out the delivery address of your package.
If, by mistake, you have provided the wrong delivery address for your package then you need to contact FedEx and let them know that, by mistake, you have provided the wrong delivery address so that they can deliver the package to the correct one.
Damaged Label
If the shipping label of your package has been damaged then there are great chances that your package will be delivered to the wrong address. A shipping label is basically a label that contains all the information about the recipient like its address, name, and contact details.
If somehow these labels get damaged then there are high chance that your package might get delivered to the wrong address.
Driver Error
Sometimes drivers can also be the cause for your package to get delivered to the wrong address because they mistakenly misread the address on account of their heavy workload pressure, and tight schedules.
However, a problem can arise if you have already prepaid for your order and the delivery guy mistakenly delivered it to the wrong address. In such a case, getting your package back is not as easy as it seems to be.
Technical Issues
Malfunctions and errors in the sorting system can also lead the packages to get routed to the wrong address. Although it happens very rarely, when it does, hundreds of packages get delivered to the wrong address on account of technical malfunction.
Sometimes auto-correction in the address by the system can also be the reason behind this issue of the package getting delivered to the wrong address.
What To Do When “FedEx Deliver your package to the Wrong address?”
Contact FedEx
If your package has been delivered to the wrong address and you have figured it out, then immediately you need to contact FedEx and describe the whole issue.
During the time of delivery, every FedEx delivery partner has to take an image as proof that they have delivered the package to the correct address. Besides that, they also use Lego devices to have the exact location of the recipient address using GPS, so that they can deliver the package on time.
If something like this happens then directly speak to a representative of FedEx customer care and describe the whole issue as this is the best possible way to get back your package that has been delivered to the wrong address.
Contact the local FedEx Ship Centre
In most cases, contacting the local FedEx Ship center can do the Magic and help you get your package back a lot faster. If you don’t know where is your local FedEx shipping center then open your browser and search on Google for “FedEx ship center near me”.
To get back your package, you need to contact them and describe the issue that your package has somehow been delivered to the wrong address. They’ll provide you with the correct. solution for this problem.
Contact the Shipper
If your Package had something that you ordered from an online store, then you can also contact the shipper I lost them to contact FedEx on your behalf about the issue.
This is quite hurtful in cases where the shipper has provided the wrong delivery address, which has caused all these issues and they are solely responsible for it to get fixed.
Contact the Authorities (police)
In case there was something precious in that package, then you can also contact the authorities(police) and let them know that FedEx had delivered your package to the wrong address and now they are not paying attention to the issue.
By filing a police report the cops will be bound to investigate the issue and retrieve the package that has been signed as delivered. while in reality, it was delivered to the wrong address and has been accepted by some other person.
What do I do if I receive someone else’s FedEx package?
If FedEx has delivered someone else package to your address by mistake, then you should not keep that package to yourself.
Most of the shippers include the phone number of the recipient that you can use and let them know that by mistake you have received their package at your address so that they can pick it up on their own.
If there is no means of contacting the actual recipient, then we recommend You visit the Contact Us page on the official website of FedEx and submit a request for “package not mine” which informs FedEx that they have delivered a package to the wrong address.
You can also take the package to the local FedEx station and let them know that it doesn’t belong to you so that it can be delivered to the rightful recipient who might be waiting for the package to get delivered.