If you’re expecting a package from FedEx to be delivered, then you might receive a lot of updates regarding your package’s status and one of the most common updates is “In transit.”
Do you know what it means? Do you have to do anything to get your package? Here in this article, we will gonna discuss everything related to FedEx’s “In transit” update.
What’s the meaning of the FedEx “In Transit”?
If you receive in transit update from FedEx, it means that your package has begun its journey from its origin-destination and will make its way to the recipient address in the given time frame if everything goes as planned.
The problem with this update is that it doesn’t give you the exact and current status of your package. For instance, your package might be in the regional facility of FedEx, where it will be scanned and sorted so that it can be directed to its designated route. But still, FedEx will show you the “In transit” update rather than providing the exact status of your package.
Generally, all the packages make their way within the given time frame by FedEx. But there have been numerous instances where people have reported that their package has taken way more days than that estimated delivery time.
Why does a FedEx package remain stuck on the “In transit” for so long?
Backlog
During any festival or holiday season, FedEx usually experiences a high volume of shipments or packages that create long queues of backlog. All the packages remain in the FedEx facility until they are processed and scanned.
To tackle this issue, FedEx diverts the upcoming packages or shipments to other regional facilities where they can be processed more quickly and rerouted to their original route.
Custom Clearance Delay
As we all know every package needs to go through customs if it’s coming from any other nation. The sole purpose of the customs is to restrict the entry of illegal/prohibited items in the destination country.
In normal scenarios, customs officials take about 24 to 48 hours to process the order and release it back to FedEx. But if they find something suspicious then they might hold your package for further inspection, to make sure that it complies with the customs laws.
In the meantime, you might have to show them more paperwork to prove that your package is not violating any rules or laws of customs.
Unpredicted Conditions
Sometimes bad weather conditions can also be the reason why your package status remains stuck on the same issue for so long This usually happens when events like hurricanes, heavy downpours, and heavy snowfall occur in the region halting the entire chain of FedEx delivery process.
Till all the thing comes back to normal, FedEx usually prefers to avoid making any such delivery as they prefer the safety of their delivery guy more than the package delivery on time in such scenarios.
How long does a Package take to get delivered in case of an “In Transit”?
If your package remains stuck in transit update then you need to find out what the cause of the issue is. If the issue is caused by some temporary problems like backlogs or shortage of staff, then it might get fixed within a day.
But if the issue is caused by some major problems like bad weather conditions, or customs delays, then it can take as long as a week to get fixed. In such scenarios, you need to contact FedEx and ask about the current status of the package.
Difference between FedEx “In Transit” Vs “Out for Delivery”
If you have got the notification(update) of FedEx out for delivery then it means that your package has been scanned by the staff and is loaded up in the delivery vehicle and from there it will be delivered to the required recipient on the very same day.
In the case of “In transit” update, it means that your package is currently on its way to reach its destination, it can either be moving in the delivery vehicle or might be sitting idle in the regional facility of FedEx waiting to get picked up by some delivery vehicle.
What to do if the FedEx package is stuck on “In Transit”?
If the estimated delivery time of your package has passed and you haven’t received your package, then in this kind of scenario, you need to wait for at least 2-3 working days, as this is the ideal time when a package gets delivered, if the delay is caused by some temporary issues.
But if weeks have passed and you haven’t heard anything from FedEx and your tracking status remains stuck on the same In Transit then you need to contact FedEx customer care and let them know that something is wrong with your package. Provide them with all the information, like tracking status, name, and delivery date, so that they can resolve your issue as soon as possible.
What To Do on FedEx “In Transit” on Delivery Day?
During the delivery date of your package, if your tracking status still shows an “In Transit” update, then it means your package will be delayed again for days and weeks depending upon the cause of the issue.
It’s something like this happens to you, then you immediately need to contact FedEx customer care and know the true status of your package. For your issue to get resolved earlier try to speak to a representative on a call as they pay more attention to the call, rather than contacting them on chat.