If you’re expecting an international package from China that is being shipped via USPS as a shipping carrier and your tracking status shows you a “Ding Hong” Update then it may be confusing to understand what does exactly it means.
In this article, we have provided all the information related to the Ding Hong update so if you want to know more about it just stick to the article and you are all good to go.
What’s the Meaning of “Ding Hong” in USPS?
Ding Hong is a shipping company in Hong Kong that is mainly responsible for fulfilling international shipments and transferring them out of China. It processes millions of packages every single year which are shipped to a lot of countries, especially to the United States via USPS as a major shipping carrier.
The shipping company processes international packages and operates warehouses in China. Whenever an order is placed with a Chinese retailer the company will pick it up pack and ship your order to the required facility from where the USPS takes its possession and imports it into the destination country (United States).
So, whenever you see Ding Hong on your tracking system it indicates your package has been packed, shipped, and then transferred to the USPS to make the last-mile delivery attempt to the recipient address.
Why my package has got the “Ding Hong” update?
If your package has got the ‘ding hong’ tracking update it simply means that your package has been handed over to the USPS while all the remaining parts like packaging, scanning, and customs from the origin country have already been done by the Ding Hong.
These types of updates are quite common if you are expecting an international package from China. It also indicates that the USPS has taken possession of the package from the Ding Hong and now the package will be handed over to the customs facility in the destination country to get the clearance and make its way to the recipient address.
The most common reason why you see Ding Hong update on your international packages is because it’s one of the most popular and largest shipping companies, especially for the US packages that originate from China.
What to expect if you have got this update?
If Ding Hong has processed your package and handled all the custom parts from China then on average it roughly takes around 10 to 15 days for your package to get transferred from Ding Hong to USPS. Upon arrival in the destination country, the package only needs to go through the customs of the destination country to make sure no prohibited item is in the package.
During transit, you may not receive detailed updates about your package status asking how does not have a very good name in providing timely updates to the recipient. After a deep inspection of the package, they are finally released to the shipping carrier so they can make that delivery in the given time frame without any further delay.
As there is a lot of political tension going on between China and the US so, all the packages are thoroughly checked, and if there is any suspicion that the package contains something illegal or prohibited item, it is immediately seized and returned to the shipper(sender).
Ding Hong Customer Service
If you have any issues with ding hong service then you can contact their customer care service and ask them what’s going on with your package. These are the following ways through which you can contact them and know the actual status of your package.
- Phone Number: +852 3422 8088
- Contact Email: customercare@ding.com
- Facsimile (Fax): +852 3547 9435
- Corporate Office Address: Unit D2, 8/F., Wong King Industrial Building, No.2-4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong
Does the update mean my packages arrived in the USA?
Receiving this Ding Hong update doesn’t necessarily mean that your packages arrived in the USA it indicates that your package has begun its journey from China and is yet to be handed over to the USPS.
If everything goes right then it usually takes around 10 to 15 days for a package to get transferred to the USPS so they can get it delivered to the recipient within the given time frame after getting all the required clearance from the customs authorities.
Do I have to do something to get my package?
There is nothing to worry about if you have got this update. It’s a standard shipping term (for international packages that arrive from China) that indicates your package has been packed, shipped and is on its way to the USPS facility.
In this scenario, you don’t have to do anything instead of just waiting for a package to arrive in the destination country. After the customs inspection, Your package will be released back to the shipping carrier for the final delivery attempt.