If you live in a relatively safe neighborhood where there are no cases of theft or stolen have ever been reported, then you can go with the signature release option of DHL. It’s basically a service offered by DHL in which the package gets delivered to your home address, without anyone needing to be there to receive and sign for the package.
Keep in mind, that you should only go with this option when you are fully assured that no one is going to steal your package. Otherwise, in case, your package got stolen then you can’t file a claim to DHL to get your money refund.
What’s the meaning of DHL No contact signature release?
DHL’s no contact signature release means that the delivery person will leave your package at the required location without any signature to show that the delivery has actually happened, But as evidence, they take an image of the package to show that they have delivered it to the recipient’s address.
If you are planning to go with the contact signature release option in DHL, then make sure your neighborhood is safe from things getting stolen. Otherwise, you won’t be able to file any claim in case your package is caught lost or stolen.
How does the ‘No contact signature release’ work in DHL?
The No Contact Signature release in DHL is basically a facility that allows a person to receive a package without any need to sign the physical document, as proof they have been delivered.
In these scenarios, the person is ideally required to provide advanced authorization so that the delivery person can deliver the package to their address without any need to collect the sign as evidence.
Remember if you are going with the signature released option, then make sure your neighborhood is safe and secure from thieves. In case, your package got stolen, then DHL will not refund any money no matter what you do.
By allowing this no-contact signature release, DHL can deliver your package on the very first attempt thereby increasing its efficiency and also saving its crucial time.
What to do if I didn’t find my package at the required location?
There have been numerous instances where people are unable to find their packages after going with the No Contact signature release option.
If you are sure that no one is going to steal your package from the delivery location, then there is nothing to worry about. In most cases, the delivery guy might have not placed your package at the location where you told them to be. Don’t panic even after you don’t find your package Just look around here and there your package might be placed at some other location.
Still, if you didn’t find your package, then you need to contact DHL and let them know that you are unable to find your package. In such cases, DHL might reply and or provide you with the image that the delivery guy had taken at the time of delivering your package.
When to Use DHL No Signature Release Option?
When you live in a safe Neighbourhood
If you are totally sure that you live in a safe neighborhood where there are no incidents of theft or things getting stolen have been reported then you can go with the DHL No Signature Release Option.
However, if you have a bit of suspicion about your package getting stolen then you need to reconsider whether you really want to go with the No Signature release option or not.
In case, your package does get stolen then you can’t file for a claim or refund so make your decision accordingly.
No one is there to receive the Package
If you’re too busy to receive your package or you live alone, then using this DHL, no signature option can work best for you.
In normal scenarios, to receive your package you are required to be physically present at the address so that the delivery guy can deliver the package and sign as proof that the package has been successfully received by the recipient.
But that’s not the case with the No Signature Release option, if you have opted for this feature then you don’t need to worry about anything except you are living in a safe neighborhood. DHL will deliver your package and take a picture as proof that they have successfully delivered the package to the recipient’s address.
When Not Go With the DHL No Signature Required Option?
Valuable Items
If you are expecting a package that contains high-value items, such as electronics, and jewelry, it’s recommended not to go with the signature required option. Being physically present is the best option in cases like these so that you can inspect if the package content is damaged/broken or not.
Sensitive or Confidential Documents
If your package contains sensitive or confidential documents that should only be received by the recipient, then going with a signature requirement is the only option that can ensure that the right person has received the package.
The package was Delivered to the Wrong Address
Numerous instances have been reported where the delivery package gets delivered to the wrong address in case of no signature release option and that is what makes it practically impossible to track with the package has been delivered.
This mostly happened among the neighborhoods that have different streets(blocks), but the same house number. This usually confuses the delivery guy and increases the chances of a wrong delivery.
So, if you have opted for this no-signature release option, then chances are there that your package might get delivered to the wrong delivery address.
Liability(in case of Theft)
This is the most important reason why you should not consider the DHL No Signature release option. If you’re not living in a safe neighborhood and somehow your package got lost or stolen, then DHL will not provide you with any kind of refund or claim as you are the sole responsible person for this incident.
So I recommend you go with the normal delivery procedure where you have to sign the documents as proof that the package has been delivered.
Inconvenient Timing
In the no-signature release option, DHL can deliver your package at some inconvenient time and can practically deliver to a location(somewhat near the actual location) that saves their time.
If you live in an apartment then DHL delivery staff may ignore the delivery instructions provided by you and leave your package downstairs in the common area and mark your package as delivered.
How long does it take to deliver a package in case of no signature release?
If you have opted for the No signature release option, then DHL is pretty much allowed to deliver your package at any time convenient to them. In most cases, they deliver your package in the daytime and take a pic as proof so that they can provide you as evidence in case anything goes wrong.