Expecting a package to be delivered by USPS? If so, then you may receive “Departed USPS Regional Facility” as a notification in your Tracking Status.
Do you know what it means? Why your package is going through different regional USPS facilities? Do you need to do something to get your package? To answer all your queries, we have written a detailed article that has covered everything related to the “Departed USPS Regional Facility”.
What’s the meaning of “Departed USPS Regional Facility”?
The Tracking Status “Departed USPS Regional Facility” means that your package has successfully left the regional distribution center of USPS after getting scanned and processed. Now the package is on its way to get delivered to the recipient’s address.
In simple words, the status means that the parcel has left the USPS regional facility and now it’s on its way to get delivered on the scheduled delivery time.
To know more about the package you need to check the Latest Update tab which will tell you where your package is. On its way to get delivered, the parcel might go through several USPS regional facilities on account of various reasons which we will see in a short while.
Why does a Package Stuck on a “Departed USPS Regional Facility”?
It can be quite frustrating to see your Tracking Status being stuck on “Departed USPS Regional Facility”. There we have discussed some common reasons that can be behind this.
Missed a Scan
On a daily basis, the USPS processes more than 20 million packages worldwide and it’s not that surprising if hundreds of packages miss the scan.
When a parcel misses a scan the tracking status remains stuck on the same notification of “Departed USPS Regional Facility” while in reality, the package is moving forward in the system to make the final delivery.
If that’s the case with you then chances are there that your tracking status will directly change from ‘departed USPS regional facility’ to ‘Out for delivery’. This is purely USPS’s fault as they somehow forgot to scan the package while the recipient remains worried about what’s wrong with their package, as their tracking status remains stuck on the very same issue.
High Volume (Bulk) of Packages
If the USPS facility is experiencing a high volume of packages, especially during holidays then it’s sure that your package has to wait in a long queue that is already there. Till the time, the old backlog is cleared, your tracking status will remain stuck on the exact same issue until your parcel is scanned and processed.
USPS facilities can experience peaks in package volume, especially during holidays or promotions. This can lead to backlogs and slower processing times.
Shortage of Working Staff
Most of the packages get delivered by trucks to their required distribution center from the regional facility of USPS. If the destination center is facing a shortage of working staff then chances are there that your package might have to wait for days to get scanned and move forward in the system.
If they are already piled up thousands of packages then your package will have to wait in a long queue to get scanned and during all of these processes the status will show the same notification of “Departed USPS Regional Facility”.
Bad Weather
Your package might have left the regional distribution facility of USPS, but if the weather conditions are not in favor then your parcel will be delayed.
Until the weather clears up the tracking status will remain stuck on the departed USPS regional facility. This usually happens when there is a massive snowfall or a hurricane somewhere near the distribution facility of USPS, thereby affecting the whole delivery system in the region.
Road Accidents
Humans always tend to make errors no matter what they are doing. Road accidents happen mostly because of human mistakes and if the delivery truck is somehow involved in the one then it’s sure that it will take longer to deliver your packages.
The authorities have to process the whole scenario and find out who is the main culprit and all this sum to cause delays in your package’s expected delivery time.
Package is Lost
This happens very rarely when a package gets lost during the process of transportation from one USPS facility to another regional USPS facility. If your tracking status remains stuck on “Departed USPS regional facility” for weeks without any reach out from USPS then chances are there that the package is either lost or they have some issue while making the final delivery.
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Can I Pick Up My Package From the USPS Regional Facility?
Unfortunately, you can’t pick up your package directly from a USPS regional facility. Basically, these facilities are large sorting centers where packages get processed and they are not equipped for customer interaction or package pickup. They are designed for efficient sorting and distribution of mail, not for individual package retrieval.
These are some of the reasons why you can’t pick up your packages from the USPS Regional Facility
- Security: Generally, the Regional facilities are secure areas where staff having proper authorization can access them. If a person with malicious intent somehow manages to enter the premises then it can cause a huge mess in the facility so that’s one of the main reasons why USPS doesn’t allow Pickup of packages from their Regional Facility.
- Efficiency: These facilities are specially optimized for automated sorting and processing of large volumes of packages and individual pickups can disrupt their workflow and reduce their efficiency.
- Remote Location: Regional facilities are often located in remote areas, which are far from residential neighborhoods which practically makes them inconvenient for pickups.
How Long Does a Parcel Stay Under “Departed USPS Regional Facility?“
To be true, no one can give the exact timeframe when your package will be delivered. In normal scenarios, after receiving the “Departed USPS Regional Facility” notification on your Tracking Status it generally takes around 2-4 working business days to get your package from the USPS.
However, we have seen instances where the package literally took more than 2 weeks to be delivered but don’t worry about it happens very rarely only if something is wrong from the USPS end.
So, what you should do in this scenario? Obviously, wait for a few more days till you receive the package.
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What Should I Do When the Tracking Status Remains Stuck on “Departed USPS Regional Facility”?
Seeing your tracking status remain stuck on “Departed USPS Regional Facility” can be quite frustrating, but there are a few steps that you can take to investigate and try to resolve the issue.
- Wait a few days: It’s possible that your package is simply moving slowly or there is a temporary delay in the transportation. So in this situation, you just have to wait at least 3-5 business days before taking any further action on the issue.
- Track regularly: Keep checking your tracking information online or through the USPS app for any updates. Even if the status hasn’t changed, any new scans will indicate whether the package is still at the regional facility or has moved on.
- Contact USPS: If it’s been more than a week with no updates, then you are required to contact USPS customer care service and describe the whole issue. They can investigate and provide you with more information related to your package. So reach out to USPS by visiting here or either by contacting through your phone at 1800-275-8777.
- File a Missing Mail Request: This one works best if you are expecting a time-sensitive package and it gets delayed while displaying the same “departed USPS Regional facility” notification. If that’s the case you can fill out this Help Request Form and seek help.