If you are a frequent love to shop online then you might have seen the “Carrier Pivked Up Package” update on the tracking page of your package. The update can be frustrating if you don’t know what it means, do you have to do anything to get your package?
Here, we have tried to provide all the possible information related to this update. So stick with the article to know more about it.
What’s the Meaning of “Carrier Picked Up the Package”?
If you have got this update related to your package, it means your package has been physically picked up by your shipping carrier (USPS, UPS, or FedEx). It’s usually the first step in the whole delivery process indicating that the package has started making progress to reach the delivery location.
Once the package gets picked up by the shipping carrier, it reaches the sorting facility where it gets scanned and processed for further transportation. So, if you have got this update then there is nothing to worry about, nothing is wrong with your package.
Why does my Tracking Status remain stuck on this update for days?
If the tracking status of the package remains stuck on this update for days, it may be because your package has not yet reached the next checkpoint. The shipping carrier picks hundreds and thousands of packages every single day, creating a long queue of packages that remain in the facility until they are scanned.
Depending upon the number of consignments, it may take up to several days for a package to get scanned so relax and wait until your package is scanned. Once it’s scanned you will receive an update from the carrier.
How long do you have to wait to get your Package?
If it’s a domestic package then it might take a week to arrive at your delivery address, but if it’s an international package then you might have to wait for at least 2-3 weeks, as the package needs to have a customs clearance before it’s finally arrives at your home.
Here is a brief overview:
- For International Package: up to 3 weeks
- For Domestic Package: 1-2 weeks
What Happens with a Package when the Carrier Picks it up?
When a package gets picked up by the shipping carrier, firstly it gets scanned, and then other steps are initiated for further processing of the package.
Scanned at Pickup
Whenever a shipping carrier picks up a package, firstly it gets scanned so the recipient can get the required tracking number to track their package. It’s the first initial scan that is performed by the pickup drivers indicating that the carrier has successfully picked up the package.
Arrived at Carrier Facility
After getting the initial scan when the package arrives at the facility it again undergoes the scan to let the recipient know that their package has successfully reached the origin facility. After that, the package is further processed and sorted based on its destination.
Departs for the Local Facility
Once all the packages are sorted, then they are finally transported to the local facility either via plane or delivery trucks. If you are expecting an international package then it’s the stage where they are sent to the customs facility to get the clearance.
If everything remains fine then you can expect your package to get delivered within 1-2 weeks after getting the approval. But if there is any issue with your package then you need to contact your shipping carrier and get it resolved as soon as possible otherwise your package will be delayed.
Reaches the Distribution Facility
After getting the required approval, the packages are released to the distribution facility where they are scanned and finally sorted for the last-mile delivery attempt. All the packages are sorted load up in the delivery truck based on their delivery location. It’s usually the third last scan of the package and then they are finally out of delivery to the recipient’s address.
Out for Delivery Update
It’s the final scan from the shipping carrier indicating the package has left the carrier facility and is out to get delivered to the final recipient. Keep in mind, that if you have got the ‘out for delivery’ update then it doesn’t mean that your package will be delivered on the very same day, in rare cases it may but it usually takes 1-2 days depending upon the distance from the facility to the recipient address.
Delivered
It’s the last and final tracking update indicating that your package has been successfully delivered to the required address. If you have opted for the signature release option then you don’t need to be physically present at the delivery address at the time of delivery.
Things To Do If Your Package is Delayed
If your package is getting delayed then you can check out these steps to make sure that your package arrives at the required location as soon as possible.
Check the Tracking Information
Make sure the tracking information provided to you by your shipping carrier is correct and then keep on checking them regularly so you can get any new status indicating that your package is making progress. Besides that you can also sign up for the email or text notification so whenever your package gets dispatched or arrive at some facility then you will receive a notification about it.
Contact the Shipper
If weeks have passed and there is no such update about your package then you need to contact the shipper and let them know that something is wrong with your package. If possible then politely ask them to contact the shipping carrier to know the actual status of your package.
Reach Out to the Shipping Carrier
Besides contacting your shipper, you also need to contact the shipping carrier as they may provide you updates or assist you to know what’s wrong with your package.
Sometimes just contacting the shipping carrier resolves the issue and you don’t need to contact the shipper but if your package has been delayed for weeks then you definitely need to contact both the shipping carrier and the shipper to know what’s the true status of your package.
Verify the shipping address
Sometimes in excitement, we may end up putting the wrong information about the shipping address which causes a package to get delayed so make sure you have cross-verified your shipping details so they can get delivered without any dealer.
If somehow you have entered the wrong delivery address then you need to contact your shipping carrier and address the issue to them so that they can resolve it as soon as possible.
Request for a Refund or Replacement
If more than a month has passed and you haven’t heard anything about your package then it might mean your package either has been lost or has been misplayed during its transportation. In such scenarios, you can request for a refund or a replacement.
If you have bought shipping insurance with your package then you can also file a claim through the insurance to get the value of your package.