If you are a regular user of Walmart then this question might come to your mind “Do Walmart delivery drivers know if you tip them”. Just like you, I was curious enough to have this question and I searched across Google and many forums to get the correct answer.
In this post, we have provided detailed information about the Walmart tipping policy and whether the drivers know they are being tipped or not.
Walmart Policy on Tipping
Luckily, Walmart has an official tipping policy where the users(customers) can tip the delivery person although it is not recommended, still, you can tip them as a gesture of thank you for their good service. It’s totally up to the customer whether they want to pay it or not, the company doesn’t charge any tax or anything on the voluntary tips.
The company has already made it clear that that delivery person can’t force you to tip them as it goes against the company policy. Instead, the company mainly focuses on making its ground presence stronger to expand its business reach.
Can Walmart Drivers see tips before delivering an Order?
According to the company’s policy, a delivery person will only be able to see the tip amount when they have successfully delivered the order. It indicates that the delivery person doesn’t know whether a tip was included in the order or not they simply have to wait until the order is finally delivered to the recipient.
A tip can only be added by the customer if the Walmart delivery driver has successfully delivered the package. Once the package is delivered, The customer will receive a delivery confirmation along with an option to rate the experience and provide a tip to the delivery guy. It’s up to the customer whether they want to tip the delivery guy or not.
Why does Walmart doesn’t show Tips before delivering a package?
Walmart has crafted its tipping policy in such a way that it doesn’t affect or influence how the delivery guy is delivering a customer order. By keeping it hidden whether a tip is included in an order or not, the company ensures that the delivery person is fair in providing their service and doesn’t get influenced by those who provide give them tips.
If the company reveals the tips then a certain order which includes larger tips will get preferential treatment by the driver compared to those who don’t have any tips.
The company aims to provide an equal delivery experience to all customers whether a tip is included or not that’s the reason why they don’t show the tips before delivering a package.
How Much You Should Tip a Walmart Delivery Driver?
There are no such exact directions or documentation from the company that how much you should tip our delivery driver. It totally depends upon the customer how much they want to tip for the service provided by the delivery person.
The tipping amount for Walmart deliveries of about 10-15% of the total order value otherwise you can also tip a flat amount based on the type of delivery which ranges from $5 to $10. There is no such condition that you have to tip at least this amount to the driver it’s all up to you how much you want to tip.
Can I Use Cash To Tip the Walmart Delivery Driver?
Generally, cash is not preferred to tip the delivery drivers because as per the company policy, they are required to report any cash received as a tip during the delivery of a package.
Then the cash tip amount is added to the driver’s paycheck and will be provided to them the next month. To avoid all this confusion drivers prefer to have their tips by using the online app as it is more convenient and that doesn’t have to bother about reporting it to the company.
So if you want to tip a Walmart delivery person then make sure you are doing it with the app otherwise I might have to submit a report about the cash they had received to the company and then the next month they are going to receive what you have tipped them.
Why do Customers Usually Avoid tipping Walmart Drivers?
Lack of Awareness
Some people might not be aware that something like tipping exists for delivery services especially if they are new to such service or they come from a different culture, where tipping is not a standard practice.
Belief in Fair Wages
Many people usually believe that their company is providing a fair wage to their employees. They strongly believe that tipping is nothing more than just providing free money to the employees.
Unaware of Company Policies
Many customers have assumed that the tipping is against the company policy especially if the company does not make it clear whether the tipping is allowed or not. However, that’s not the case with Walmart they have clearly stated that it’s totally up to the customer whether they want to tip the delivery driver or not.
Poor Service Quality
If a customer feels that the service provided by Walmart is not up to the mark such as a late, or incorrect order then they might not choose to tip as a reflection of the dissatisfaction and frustration they have suffered because of the delay in the delivery of the package.
Will you get a better service if you offer a tip to the delivery driver?
No, there is no such thing that allows you to get a better service from a Walmart delivery driver if you tip them a big amount. They are expected to provide equal and fair treatment to all the customers irrespective of whether they are providing the tip or not.
However, they surely appreciate your kind gesture of providing them with additional money as a tip but it does not necessarily mean that they will provide you a better service if you tip them.
Can a driver refuse an order that doesn’t have any tip?
No, a Walmart driver cannot refuse to deliver a package until he doesn’t have a valid reason to support his claim.
On daily basis, they are assigned a particular route which they are expected to finish by the day and if they fail to do so they will face disciplinary action for not doing their task.
Keep in mind, that they can’t pick up any order based on their potential tips. They can know about the tips once the package has been delivered to the customer. Then it’s up to the customer whether they want to tip the driver for his service or not.