If you have ever used Aliexpress to order something, you might have seen the “Arrived at linehaul Office” on the tracking status of your package. However, the status can be confusing, if you don’t know what it means.
In this article, I have explained everything you should know about ‘Arrived at Linehaul Aliexpress’. So, stick to this article, if you want to know more about it.
What is a Linehaul Office?
A linehaul office is a transportation hub responsible for moving packages from one country to another. It acts as a warehouse where it collects all the shipments from the seller and sorts the packages based on their destination country.
After that, it transports all the packages to the destination country either via sea or air routes. If you are expecting an order from China then the linehaul office will be responsible for the package to depart China and arrive in the destination country.
If you are using an express service then your package might arrive a bit earlier compared to the standard options. In normal scenarios, the package takes around 1-2 weeks to arrive at the recipient’s address if it doesn’t face any issue in customs clearance.
What’s the Meaning of “Arrived at LineHaul” in Aliexpress?
If you have got this “Arrived at LineHaul” status, it Means your package has finally arrived at the central hub where it will be scanned and processed to get transported to the destination country.
It indicates that your package is finally on the verge to get departing from the origin to arrive in the destination country. Upon arrival, the package will undergo customs inspection to get a clearance and thereby it will be released to the shipping carrier for the last mail delivery attempt.
How does Shipping Work in Aliexpress?
The Shipping of packages is an important aspect of the online shipping experience. Whenever a purchase is made the seller prepares your order which usually involves packaging and labeling the item so it can be ready for shipment. Once the seller has processed the order then it will be handed over to the shipping carrier(Aliexpress) for last-mile delivery.
Aliexpress provides various shipping methods like express and standard which recipients can choose to get their package delivered according to their needs. If they want their package to get delivered as soon as possible then they can go ahead with the express shipping method.
Once your package gets shipped you can easily track its journey using the tracking number provided by the shipping carrier. It allows you to track the progress of your package and know how long it will take to get the package delivered.
During its journey, you might receive the reached at linehaul office update. It means the package is at the final sorting center in the origin country from where it will be transported either via sea or air route to the destination country.
Why Does a Package Need to Go Through the LineHaul Office?
There are a lot of reasons why a package needs to go to the linehaul office. Here’s a brief overview of a few of them:
Processing
These offices serve as a central hub where packages are consolidated from the sellers and are processed for further transportation. It allows the shipping carriers to sort, handle, and transport the packages more efficiently.
Sorting
Packages are usually sent to these offices so they can get sorted based on their destination so they can be grouped with other consignments that are heading in the same area. It usually makes it a lot easier for the shipping carrier to put all the consignments that are going to be delivered on a particular route more effectively.
Quality Check
These Linehaul offices also serve as checkpoints where the package’s labels, barcode, and delivery details are checked so they can get delivered without any delay. It also prevents the packages from being sent to the wrong places.
Customer Procedures
All international packages need to go through customs to get clearance before continuing their journey to the recipient’s address. These offices also help the packages to get prepared for customs clearance like checking whether all the required documents are attached or not, writing a detailed description of the package in case it’s missing, and a lot more.
Route Optimization
These offices are also used for route optimization so that the packages can get delivered to the recipient without any delay or issue. These types of offices are extremely helpful when conditions like bad weather arise, then it is used to divert the path of upcoming packages and reroute the path of consignment that has already arrive in the facility.
What To Do If Your Package Get Delayed at the Linehaul Office?
Wait for a Few Days
If your package seems to be delayed after receiving the Linehaul office update then there may be a temporary issue that may get fixed without doing anything. In such a scenario, you are just required to wait for a few days extra and things get back to normal on their own.
If more than two weeks have passed and you haven’t noticed any progress at all then you need to take further actions to get the issue resolved as soon as possible.
Track Your Package Regularly
During this timeframe, when your package seems to be stuck you need to check its track status regularly. Sometimes the shipping carrier may not provide a new update but they provide a new timeframe in the existing update indicating your package is moving within their system and will be delivered to you within a few days.
Reach Out to Sender
If the issue persists for more than 2 weeks, then contact the sender on Aliexpress and request them to contact the carrier and know what going on with your package. why its status is stuck on a particular update?
Open a Dispute
If you are not getting a proper response, then you can also open a dispute and ask for a full refund for your package as it has been unbearably delayed and now you don’t need it anymore.