Are you using Amazon for your online shopping, then you might have seen the “Amazon Package Delayed in Transit” notification in your Tracking status. Do you know what it means? Has your package been lost? Do you need to do something to get your package? Here, we have given all the answers to your queries related to “Amazon Package Delayed in Transit.”
What’s the Meaning of the “Amazon Package Delayed in Transit” Update?
The “Amazon Package Delayed in Transit” Update means that your package is delayed due to some logistical issue. The most common reasons behind the package being delayed are bad weather conditions, mechanical failure in the delivery trucks, unfortunate accidents, or the package getting lost at the time of transit.
In simple words, the update of “Amazon Package Delayed in Transit” means you might receive your package a bit late due to some logistical issue with the Amazon delivery system.
Also Read – Departed USPS Regional Facility Meaning
Why is My Amazon Order Delayed in Transit?
Logistical issues are one of the many reasons that cause delays during the transit of Amazon Orders. Below we have described some more reasons that potentially can cause a delay in your package’s delivery time.
- Severe Weather Conditions: Extreme weather events like snowstorms, hurricanes, or floods can disrupt transportation and cause delays for days & even weeks (if situations are worse). Just suppose during a whole rainy day along with hailstorm it is nearly impossible for the drivers to drive to the required Amazon facility on time.
- High Order Volume: If the Amazon facility is already experiencing a high volume of packages then it can also cause delays, especially during the shopping seasons like holidays or sales events. All this can easily cause a temporary delay in the transportation of the parcel as firstly every package has to be processed and scanned then it will be sent to the required facility.
- Misplaced Issue: During shipping, packages often get misplaced which ultimately causes them to be delayed. If your package got misplaced then your tracking status will show you the exact same “Delayed in Transit” until the package has been located. If somehow your package has been sent to the wrong facility then you are sure to receive your package after a day or a week(if sent to a distant facility).
- Unfortunate Accidents: Amazon hires professional drivers so that they can minimize the risk of accidents but sometimes it does happen. In such scenarios, firstly the authorities are informed, and after all the procedures the content of the vehicle is offloaded and then reloaded to another delivery vehicle and all this can cause a significant delay before the package makes its way to you.
- The package is Lost: This happens a lot when your package during transit gets lost. In these cases, amazon doesn’t really know where your package actually is so they provide you the “Amazon Delayed in Transit” Update in your tracking status so that they can have some time to figure out where your package really is.
- Wrong Order Number: Sometimes sellers put out the wrong order number on the parcel making it nearly possible to track them. The frustrating part here is that no one really knows where the hell your package really is. This causes a significant delay as Amazon has to contact the seller and know the right order number then have to locate it and then reroute the package to the correct address.
How to Check The Tracking Status of Your Delayed Amazon Package?
To check the Tracking Status of your Amazon order, you just need to visit Amazon’s website and click on “Returns & Orders”. Here you will find your list of orders. Now you need to select the order you want to track, as you click it you will be able to see the estimated delivery date of your parcels. To know about the parcel in detail, pay close attention to the tracking details like “in transit”, and “arriving late”, it will give a rough idea of where your package exactly is.
What is the Guarantee Delivery in Amazon?
Guarantee Delivery is a policy of Amazon which means if a product is showing a particular date after on the Guarantee Delivery tab then it will be delivered on that day. If somehow that time doesn’t get delivered due to Amazon’s fault then Amazon will refund all shipping fees of your package.
If an Amazon order has guaranteed delivery, then the exact delivery date and cost will be shown on the checkout page. The guaranteed delivery date will also shown on the order confirmation email recipient from Amazon. This email will also have purchase details like price and seller info, plus the tracking number.
Keep in mind that if your Amazon package is delayed but the guaranteed delivery date hasn’t passed yet, you should wait before taking any action. As long as the guaranteed date hasn’t arrived, Amazon is still committed to delivering by that same day.
Only if the delivery is late aka after the guaranteed date then you should contact Amazon customer service and ask for your refund.
Also Read – DHL Customs Status Updated Meaning
What To Do When Your Package “Delayed in Transit” Amazon Update?
Usually, when a package is delayed, Amazon right way sends a message to the recipient with a link where they can ask for a refund for the shipping fees of their Package.
But keep in mind, that you have to wait till the Guarantee Delivery Date to see whether it will be delivered or not. If the delivery date has passed and you hear nothing from Amazon then you can start the procedure to claim your shipping fees.
Amazon takes around 2-4 days to process the refund request and settle the claim, so you have to wait for a few days to get your refund.
In some rare cases, even after receiving the claim for your shipping fees, the package might end up at the delivery address while your tracking status remains stuck at “delayed in transit”. In this scenario, you can request Amazon to provide you with a free shipping return label so that you can return the label safely.
Some people keep the refund along with the parcel for themselves as they get the parcel absolutely free. If you still want the same product then you can reorder it and wait for the time till it is delivered.
Amazon Package Delayed in Transit with Absolutely No Update
If you are expecting a package to be delivered via Amazon and you haven’t received any update after that ‘delayed in transit’ update then you need to visit this Amazon tracking page.
It happens very rarely when your tracking remains stuck on the same issue for days and weeks without any further update. If that’s the case with you then you need to contact Amazon and initiate your claim for your shipping fees.
Compensation of Amazon Orders That Get Delayed or Lost
Besides full refunds, Amazon has many other options to compensate customers for delayed or lost packages due to delays in Transit.
These include free return shipping if you send back an item that arrived too late to Amazon. Further Amazon will provide you with account credits ranging from $5 to $20 based on the order total along with that it also provides free one-day shipping on replacement items. Lastly, it also provides 1 to 3 months of free Prime membership as an apology for the late delivery of the Package.
When contacting Amazon customer service about delivery issues, don’t be afraid to ask about compensation directly. Their goal is to keep customers happy even when shipping problems happen, so they offer different forms of apology when packages get stuck in transit or lost. Be updated about these compensation options, as it is the best way to get Amazon to make things right for your inconvenience.
How Can I Get The Refund of a Package Delayed in Transit Amazon?
To get a refund for a delayed Amazon Package, firstly you need to make sure that the guaranteed delivery date has already passed. This refund policy only applies to items shipped and sold directly by Amazon, not third-party Marketplace sellers.
Once the guaranteed delivery date has passed, go to the tracking page and follow the refund link to request a claim for your shipping fees. You can also start an Amazon Live Chat session and notify the representative that you want a refund because the guaranteed delivery has already passed yet you haven’t received the package.